Assistant Guide

  • Tours & Tickets
  • Amsterdam, Netherlands

Assistant Guide

Job description

YOUR CAREER

TOURS&TICKETS: the onestop ticketshop of Amsterdam and for thousands of tourists per year the starting point for an unforgettable experience. A visit to Amsterdam starts at ... Tours & Tickets. From bus to boat and from Keukenhof to Volendam: Tours & Tickets always makes for an unforgettable experience.

Every year, thousands of tourists come to Amsterdam to explore the city and the country. With us. Because our always motivated and enthusiastic team makes sure that our guests will always have an unforgettable experience and that no one misses the boat (or the bus) to the highlights of Amsterdam, the Netherlands and Belgium. And you are part of it.

For guiding our guests during excursions to, among other places, the Keukenhof, The Hague, or Volendam, we are looking for you. Yes, you, as our new assistant-guide. Why? Because you have that rare sixth sense for the needs of our customers. You already noticed what they need before they got a chance to ask you. You are a pro with a personal touch. 

 

YOUR RESPONSIBILITIES

After a short but thorough induction period, you should be able to work all-round and independently, assuming full responsibility for your duties. 

 

  • Receiving guests upon arrival at our operational headquarters and guiding them towards the bus;
  • Guiding guests as instructed by the guide;
  • Answering questions and talking to guests about the history and interesting facts concerning the sights to be visited;
  • Pro-actively approaching customers with respect to service, sales, and entertainment;
  • Supporting the guide where necessary.

Job requirements

YOUR SKILLS

  • Your language proficiency in at least English and Spanish is good, with German being an additional advantage;
  • You enjoy addressing groups and generating enthusiasm with your knowledge;
  • You are highly service-oriented – you have an enthusiastic and pro-active attitude;
  • You remain calm in hectic/busy periods, and are able to continue working in a structured manner;
  • You have a friendly and open demeanor;
  • You are willing to work during weekends, vacation periods, and national holidays.

 

OUR SKILLS 

The opportunity to gain experience in the tourism sector with a knowledgeable employer with years of experience in tourism. With varied work in an inspiring environment. An appropriate reward in accordance with the collective labour agreement for the Tourist sector and a challenging job in a contemporary, young, and enthusiastic organization with the best colleagues you could ask for. 

 

WE ARE

We are Tourism Group International, a leading organization with a history that goes back over 35 years. A history that started with the son of a skipper and emerged into a company with leadership in urban tourism in Amsterdam; market leadership in excursions, the sale of tickets for main attractions, museums, boat excursions and other interesting sights of Amsterdam.

Tourism Group International exists of different labels, like Lovers Canal Cruises, Amsterdam & Berlin Icebar, Red Light Secrets Museum of Prostitution; Ripley’s Believe It or Not! Museum and the Volendam Marken Express. Our enthusiastic staff members are working everyday with a huge feeling of hospitality and service making sure our international guest have the best experience ever – and in that we take great pride. Our head office is – of course – based in Amsterdam, very close to Amsterdam Central Station.

INTERESTED?

If you are as excited about the job as we are, keep calm, write a letter and guide us directly to you. You may use a bus, a boat or a pigeon to deliver your resume and motivation but an email is quicker.